IMPORTANT DISCLOSURES
Terms & Conditions
Your access to and use of the Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Services. By accessing or using the Services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Services.
Compensation For Brokerage Services – Unless otherwise agreed to, Energy Dreambuilders is compensated by Retail Energy Providers in the form a of a broker fee that is embedded in the energy rate charged to Energy Dreambuilders clients. Upon execution of any contract for commodity services such as electricity or natural gas, Energy Dreambuilders shall earn a broker fee which may be paid up front or on a residual basis.
Compensation For Consulting Services – Unless otherwise agreed to, Energy Dreambuilders is compensated by Energy Solutions Providers in the form a of a consulting fee that may be embedded in the gross project cost charged to Energy Dreambuilders clients. Upon execution of any contract for Energy Solutions, Energy Dreambuilders shall earn a consulting fee which may be paid up front or on a residual basis.
Agreement – Energy Dreambuilders agrees to provide brokerage services and consulting services to clients who request its services. The relationship between Energy Dreambuilders and it’s clients shall be governed by the laws in the jurisdiction where services are rendered. Energy Dreambuilders may enter into a written agreement with it’s clients at it’s sole discretion, or Energy Dreambuilders may agree to render services in good faith by verbal agreement.
Term – If Energy Dreambuilders agrees to render services in good faith, without a written contract, the term of it’s relationship with it’s client shall last in perpetuity, or until the client provides written notice that it would like to terminate it’s relationship with Energy Dreambuilders. If a written agreement is executed between Energy Dreambuilders and it’s client then the term and termination shall be governed by the terms of the written agreement.
Termination – Client may terminate it’s relationship with Energy Dreambuilders at it’s sole discretion unless a written agreement has been duly executed by Energy Dreambuilders and client. Termination of Energy Dreambuilders by client shall have no impact on broker fees or consulting fees earned on commodity contracts or consulting projects prior to termination. Client agrees that Energy Dreambuilders shall continue to receive any broker fees or consulting fees that were earned by Energy Dreambuilders in exchange for rendering brokerage services or consulting services prior to termination.
Complaints – Please direct any complaints to Brian Cullins by contacting him at (972) 236-7688 or via email at info@energydreambuilders.com. You also have the right to file a complaint with the Public Utility Commission of Texas through the channels listed below.
Public Utility Commission of Texas
Call: 1-888-782-8477 | Austin: 512-936-7120 | TTY: 1-800-735-2988 | email: customer@puc.texas.gov
For more information visit: https://www.puc.texas.gov/consumer/complaint/Complaint.aspx